Privacy Policy

Effective Date: February 10, 2026

Website: https://customizepatch.com

Business Name: Customize Patch

Introduction

Customize Patch (“Customize Patch,” “we,” “our,” or “us”) respects your privacy and is fully committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you visit our website, request a quote, or purchase our custom products.

By accessing or using customizepatch.com, you acknowledge that you have read and agree to the practices described in this policy.

1. Information We Collect

We collect information necessary to operate our business efficiently and provide you with a seamless customer experience.

Information You Provide

When you interact with our website, place an order, or contact our team, we may collect:

1. Full name
2. Email address
3. Phone number
4. Billing and shipping address
5. Payment information
6. Company name (if applicable)
7. Details submitted through contact forms or quote requests

Custom Design Files

To manufacture your custom patches, we may collect:

1. Logos
2. Artwork
3. Images
4. Text
5. Design specifications

By submitting these materials, you confirm that you have the legal rights and authorization to use, reproduce, and distribute the uploaded content.

2. Automatically Collected Information

When you browse our website, certain data may be collected automatically to help us optimize performance and improve user experience. This may include:

1. IP address
2. Device type
3. Browser type
4. Approximate geographic location
5. Pages viewed
6. Time spent on pages
7. Referral sources

This information is used strictly for analytics, security, and operational improvements.

3. Cookies & Advertising Technologies

Customize Patch uses cookies and similar technologies to enhance website functionality and support marketing initiatives.

These technologies may include:

1. Essential cookies required for website operation
2. Analytics cookies to understand visitor behavior
3. Advertising cookies for relevant promotions
4. Remarketing pixels

We may utilize trusted third-party services such as:

1. Google Analytics — to analyze website traffic and usage
2. Google Ads — to deliver targeted advertisements
3. Meta (Facebook) Pixel — to measure advertising performance

These providers may track interactions across multiple websites.

You may disable cookies through your browser settings; however, doing so may affect certain website features.

4. How We Use Your Information

Your information allows us to operate effectively and deliver high-quality products and services. We use collected data to:

1. Process transactions securely
2. Manufacture custom products
3. Provide customer support
4. Send order confirmations and updates
5. Improve website functionality and user experience
6. Detect and prevent fraudulent activity
7. Comply with legal and regulatory requirements
8. Deliver relevant advertising

We only send marketing communications when you have opted in to receive them.

5. Sharing Your Information

Customize Patch does not sell, rent, or trade your personal data.

We may share information with carefully selected third parties that support our operations, including:

1. Secure payment processors
2. Shipping and logistics providers
3. Cloud hosting services
4. Marketing and analytics partners
5. Fraud prevention agencies

All service providers are contractually obligated to maintain the confidentiality and security of your information.

6. Data Security

We implement industry-standard safeguards to protect your data, including:

1. SSL encryption
2. Secure payment gateways
3. Controlled data access
4. Protected server infrastructure

While we strive to use commercially acceptable means to protect your information, no method of electronic transmission or storage is completely secure.

7. International Data Transfers

As we serve customers worldwide, your information may be processed or stored in countries outside your jurisdiction.

By using our website, you consent to such transfers. We take reasonable measures to ensure your data remains protected in accordance with applicable privacy standards.

8. Your Privacy Rights (GDPR & CCPA)

Depending on your location, you may have the right to:

1. Access the personal data we hold about you
2. Request corrections to inaccurate information
3. Request deletion of your data
4. Restrict or object to certain processing activities
5. Opt out of marketing communications
6. Request a copy of your data (data portability)

California residents may request disclosure regarding the categories of personal data collected and request deletion of such data.

To exercise your privacy rights, please contact us at:

📧 support@customizepatch.com

We respond to all legitimate requests within a reasonable timeframe and in accordance with applicable laws.

9. Data Retention

We retain personal information only for as long as necessary to:

1. Fulfill orders
2. Provide ongoing customer support
3. Meet legal, accounting, and tax obligations
4. Resolve disputes
5. Enforce our agreements

Once data is no longer required, it is securely deleted or anonymized.

10. Third-Party Links

Our website may contain links to external websites for your convenience. Customize Patch is not responsible for the privacy practices or content of third-party sites.

We encourage you to review their privacy policies before providing personal information.

11. Children’s Privacy

Customize Patch does not knowingly collect or solicit personal information from children under the age of 13.

If we become aware that such data has been collected inadvertently, we will promptly delete it.

12. Policy Updates

We may update this Privacy Policy periodically to reflect operational, legal, or regulatory changes.

The most current version will always be posted on this page with the updated effective date.

13. Contact Us

If you have questions about this Privacy Policy or how your data is handled, please contact us:

Customize Patch

🌐 https://customizepatch.com

📧 support@customizepatch.com