Return Policy

Effective Date: [Add Date]

Website: customizepatch.com

At CustomizePatch.com, all products are custom-made to your specifications. Please review our return policy carefully.

1. Custom-Made Products

1. All patches are made specifically for your order
2. Because of this, returns are generally not accepted
3. Slight variations in color, size, or stitching may occur and are normal

2. Eligible Return Cases

We accept returns or offer replacements only if:

1. The item is defective or damaged
2. The product is significantly different from the approved design
3. There is a clear production mistake from our side

In such cases, we may offer:

1. Free replacement (preferred)
2. Partial or full refund (if applicable)

3. Non-Returnable Situations

Returns will not be accepted for:

1. Change of mind after production
2. Minor differences in color or size
3. Delays caused by shipping carriers or customs
4. Incorrect details provided by the customer

4. Proof Approval Responsibility

1. A digital proof is shared before production
2. Once approved, the design is considered final
3. We are not responsible for errors approved by the customer

5. Return Request Process

1. Contact us within 3 days of delivery
2. Provide clear photos of the issue
3. Include your order number and details

Our team will review and respond quickly with a solution.

6. Return Shipping

1. If the issue is our fault, we may cover return shipping or offer a replacement
2. Otherwise, return shipping costs are the customer’s responsibility (if applicable)

7. Contact Us

For return requests, contact:

📧 sales@customizepatch.com