Shipping Policy
Effective Date: [Add Date]
Website: customizepatch.com
At CustomizePatch.com, we aim to deliver your custom patches quickly and reliably. Please review our shipping details below.
1. Production Time
- Production begins after design approval
- Standard production time: 3–10 business days
- Complex or large orders may require additional time
2. Shipping Options & Delivery Time
Delivery time depends on the shipping method selected at checkout:
- Standard Shipping: Estimated 10–20 business days
- Express Shipping (DHL / FedEx): Estimated 3–7 business days
Total delivery time = Production Time + Shipping Time
3. Free Shipping
- We offer free standard shipping on most orders
- Express shipping is available at an additional cost
4. Shipping Carriers
We ship orders using trusted carriers such as:
- DHL
- FedEx
- Other reliable international or local carriers
5. Order Tracking
- Tracking details are provided once your order is shipped
- You can track your shipment using the provided tracking number
6. International Shipping
- We ship worldwide, including the United States
- Delivery times may vary depending on destination
7. Customs & Duties
- International orders may be subject to customs fees or import duties
- These charges are the responsibility of the customer
8. Address Accuracy
- Please ensure your shipping address is correct
- We are not responsible for delays or losses due to incorrect addresses
9. Delays Disclaimer
While we do our best to ensure timely delivery, delays may occur due to:
- Customs clearance
- Weather conditions
- Carrier issues or global disruptions
These delays are outside our control and are not eligible for refunds.
10. Lost or Delayed Packages
- If your order is significantly delayed, please contact us
- We will assist in tracking and resolving the issue
11. Contact Us
For shipping inquiries, contact:
📧 sales@customizepatch.com